Microphone Not Working on MacBook: Troubleshooting Steps

Are you experiencing issues with your microphone not working on your MacBook? This article will guide you through a step-by-step process to troubleshoot and resolve this issue.

The first step is to run the troubleshooting test provided by Vonage. To do this, visit their website and click on 'Run Test' in the Video, Audio, and Network Test section. This test will help identify any issues with your live video.

Before running the test, ensure that you have enabled your camera and microphone settings. You can do this by clicking on the Video Settings icon in the video control panel and following the prompts.

Once the test is complete, you will receive a list of results. Save these results as they will be necessary for Brazen Support to identify and troubleshoot any issues with your live video.

To access connection tests, click on the Video, Audio, and Network Test section. This will provide immediate access to troubleshoot any audio/video issues, as well as select your camera and/or microphone.

In Safari, you can check your camera and microphone permissions by clicking on 'Safari' and then 'Preferences.' Select the checkbox next to Firefox to enable camera or microphone permissions. You will see a list of websites with existing camera or microphone permissions.

If you are using Firefox, click on the hamburger menu in the top right corner of your browser and select 'Settings.' Then, click on the Lock icon to make changes. In the System Preferences, select 'Allow' in the Camera or Microphone dropdown menu.

For Google Chrome, click on the three vertical dots in the top right corner of your browser and select 'Settings.' Scroll down to the Permissions section and ensure that Default Behavior is set to 'Sites can ask to use your camera/Sites can ask to use your microphone.'

By following these steps, you should be able to troubleshoot and resolve any issues with your MacBook's microphone not working. Remember to save your results and send them to Brazen Support for further assistance if needed.

Microphone on macbook not working